Privacy Policy

At Small Moments , we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your information when you use our WhatsApp-based micro-journaling service.

1. Information We Collect

We only collect the minimum information necessary to provide our service:

Phone Number: Collected via WhatsApp to send daily prompts and receive your replies.

Message Content: Your text and voice note replies (which may contain personal memories or child-related information).

Metadata: Timestamps and delivery status of your messages.

2. How We Use Your Information

We use your data strictly for the following purposes:

To deliver daily journaling prompts via WhatsApp.

AI Processing:

We use secure AI tools (OpenAI Whisper and GPT-4o-mini) to transcribe voice notes and clean text for your personal "Memory Vault." Your data is never used to train these AI models.

Storage: Saving your "Small Moments" to your private Google Sheet or dashboard.

3. Third-Party Sharing

To provide this service, we securely share specific data with:

Meta (WhatsApp Cloud API): To facilitate communication.

Make.com: To automate the workflow between WhatsApp and your storage.

OpenAI: For transcription and text processing only (protected by API data privacy standards).

Google: For storing your memories in your private spreadsheet.

4. Data Retention and Your Rights

We retain your information only as long as your subscription is active. Under the Australian Privacy Act 1988, you have the right to:

Access the personal information we hold about you.

Request the correction or deletion of your data.

Opt-out: Simply reply "STOP" to any WhatsApp message to end all communications instantly.

5. Contact Us

For any privacy-related enquiries, please contact our Privacy Officer at: [email protected]